Support

We're happy to help. Buybye is a small, virtual-shopping app made for fun.
πŸ“§ Contact us
Email support@buybye.doublewen.cloud β€” we usually reply within 1–2 business days.

Frequently asked questions

Is this real? Did I get charged?
No. Buybye is 100% virtual and for entertainment only. No real payment is ever charged and no physical goods are ever shipped. There are no in-app purchases and no payment information is collected.
What are my "savings"?
Your savings are simply the total of the prices you "spent" in the app β€” i.e. the money you chose NOT to spend in a real store. It's a fun way to celebrate resisting an impulse.
How do I reset my cart, orders and savings?
All data is stored locally on your device. To clear everything, simply delete (offload) the app and reinstall it β€” no account or cloud data is involved.
How do I switch language?
Tap the EN / δΈ­ζ–‡ button on the top-right of the Home screen, or go to Me β†’ Language. Buybye supports English and δΈ­ζ–‡.
Does Buybye collect my data?
No. Buybye has no accounts, no analytics and no tracking. Everything stays on your device. See our Privacy Policy.